Liability Waiver, Terms & Conditions, Cancellation Policy

Each session shall consist in the privacy of the studio, the privacy of the client’s home, or at a mutually agreed upon location. Clients are reminded that distractions such as children, telephones, etc., may affect consistent efforts and results. To get the most out of each session, please be ready to exercise at the appointed time.

The Personal Trainer / Massage Therapist is not responsible for the safety of facilities or equipment whether provided by Client, Trainer, or others.
Please wear appropriate athletic footwear and loose, comfortable clothing to facilitate ease of movement. Proper nutrition and adequate rest are essential to this training program and Clients must not be under the influence of drugs or alcohol at any time during the Session.

Personal Training / massage therapy requires a certain amount of physical contact between the Trainer and Client to ensure proper technique.
Personal Trainer’s / Massage Therapist’s determination of methods is conclusive.

The failure to strictly enforce any provision of this Agreement shall not constitute a waiver of any right to subsequently enforce this Agreement. All provisions shall be deemed severable and the inability to enforce any provision shall not affect the other provisions. This Agreement shall be considered under Australian law and shall only be modified by writing signed by both parties.


Payment must be completed before the session. Clients must kindly book online through the Mindbody app before arriving at the studio. You are welcome to pre-book your appointments online through the Mindbody Website or Mindbody App.

The Personal Trainer / Massage Therapist has the right to revise the fees.


Appointments can be cancelled 24 hours prior to scheduled time and failure to do so will result in a 100 percent cancellation fee and no-show appointments will incur the full cost of scheduled session. Please note, if you cancel your appointment within 24 hours, you will be charged for the full cost of your scheduled appointment. More than 24 before your appointment starts, you will be able to reuse the session if you book within 14 days after the purchase was made. By booking your appointment you agree to and understand these terms.

Should the Client be late the session, no extension of time is required to be provided by the Trainer / Massage Therapist and the session will end at the scheduled finish time; and should the Personal Trainer be late, the session will be extended by the relevant amount of time, to ensure the Client receives the full duration of the scheduled session.

Kindly process your appointment cancellation through MindBody for any and all classes you will not be attending. Please understand that we can not accept cancellations by phone, email, social media or any other method other than on the MindBody app.

To avoid any late cancellation penalties, please ensure that you Early Cancel your appointment through the MindBody app with at least twenty-four (24) hours notice via if you cannot make your scheduled class.

Terms & Conditions of Video Library Access

The content of the Video Library, including without limitation, text, copy, audio, video, and other visuals, is for informational purposes only and does not constitute professional medical advice, diagnosis, treatment, or recommendations of any kind by Andi Fitness Gold Coast. Any healthcare services will be provided by an independent healthcare provider of your choice. Andi Fitness Gold Coast provides movement therapy information and instructive videos for general information purposes only. You should always seek the advice of your qualified health care professionals with any questions or concerns you may have regarding your individual needs and any medical conditions. All information provided by Andi Fitness Gold Coast, or in connection with any communications supported by Andi Fitness Gold Coast, is intended to be for general information purposes only, and is in no way intended to create a provider-patient relationship as defined by state or federal law. Your Provider can use our products and services to better provide clinical services to his or her patients. The Providers, and not Andi Fitness Gold Coast, are responsible for the quality and appropriateness of the care they render to you.

Your interactions with this website are not intended to take the place of your relationship with your regular health care practitioners or primary care physician. Andi Fitness Gold Coast does not recommend or endorse any specific tests, physicians, medications, products, or procedures. You acknowledge that your reliance on any information received through is solely at your own risk and you assume full responsibility for all risks associated herewith.

Not for Emergencies. IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, YOU SHOULD DIAL “000” IMMEDIATELY. is not for medical emergencies or urgent situations. You should not disregard or delay to seek medical advice based on anything that appears or does not appear on the If you believe you have an emergency, call 0-0-0- immediately. You should seek emergency help or follow up care when recommended by a physician or qualified healthcare provider or when otherwise needed. You should continue to consult with your primary provider and other healthcare professionals as recommended. Always seek the advice of a physician or other qualified healthcare provider concerning questions you have regarding a medical condition and before stopping, starting, or modifying any treatment or modification.

Not an insurance product. Andi Fitness Gold Coast is not an insurer. The videos are not insurance products, and the amounts you pay to Andi Fitness Gold Coast is not insurance premiums. If you desire any type of health or other insurance, you will need to purchase such insurance separately.